Privacy Policy
At olyntherave, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our business finance education services.
Information We Collect
When you engage with olyntherave's finance education services, we collect information that helps us provide better learning experiences. This includes details you provide directly and information we gather through your interactions with our platform.
Personal information we collect includes your name, email address, phone number, and business details when you enquire about our programs. We also collect information about your learning progress, course preferences, and feedback to improve our educational offerings.
- Contact information including name, email, phone number, and business address
- Educational background and professional experience relevant to finance topics
- Learning preferences and course completion data
- Communication records including emails and phone conversations
- Technical information such as IP address, browser type, and device information
- Payment information when you enroll in paid programs
How We Use Your Information
Your information helps us deliver relevant business finance education and maintain effective communication. We use your data to personalise learning experiences, track progress, and provide support throughout your educational journey.
We also use collected information to improve our course content, develop new programs, and understand which topics are most valuable to business owners. This analysis helps us create more effective learning materials and better serve the Australian business community.
Primary Uses Include
Australian Privacy Act Compliance
olyntherave operates in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We're committed to protecting your personal information and ensuring transparency in how we handle your data.
As an Australian business, we understand local privacy expectations and maintain practices that exceed minimum regulatory requirements. Your trust is essential to our educational mission.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver quality education services. These partnerships are carefully managed to ensure your privacy remains protected.
Third-party services we use include educational platform providers, payment processors, and communication tools. Each service provider is required to maintain appropriate security measures and use your information only for specified purposes related to your education.
- Educational technology platforms that host course content and track learning progress
- Payment processors for secure handling of enrollment fees and financial transactions
- Communication services for email delivery and customer support systems
- Analytics providers to understand course effectiveness and user experience
- Professional development partners for advanced certification programs
Access Your Data
You can request access to personal information we hold about you. We'll provide this information within 30 days of receiving your request, subject to identity verification.
Correct Information
If you notice inaccurate information in your records, contact us immediately. We'll update your details promptly to ensure accuracy in our systems.
Request Deletion
You may request deletion of your personal information, though some data may be retained for legal compliance or legitimate business purposes.
Withdraw Consent
Where we rely on consent for processing, you can withdraw this consent at any time. This won't affect processing that occurred before withdrawal.
Data Security and Protection
Protecting your information is a fundamental responsibility we take seriously. We've implemented comprehensive security measures designed to safeguard your personal data against unauthorised access, disclosure, or misuse.
Our security approach includes both technical and administrative safeguards. Technical measures include encryption, secure servers, and regular security assessments. Administrative measures include staff training, access controls, and incident response procedures.
Security Measures We Maintain
Data Retention and Deletion
We retain personal information only as long as necessary for the purposes outlined in this policy. Retention periods vary depending on the type of information and legal requirements that apply to educational services.
Course-related information is typically retained for seven years after program completion to support ongoing educational verification and professional development tracking. Marketing communications data is retained until you unsubscribe or request deletion.
When data is no longer needed, we securely delete or anonymise it according to established procedures. Some information may be retained longer if required by Australian law or for legitimate business purposes such as dispute resolution.
International Data Transfers
While olyntherave is based in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
International transfers occur primarily with cloud service providers that support our educational platform. These providers maintain security standards equivalent to Australian requirements and are bound by contractual obligations to protect your data.
Cookie and Tracking Information
Our website uses cookies to improve your browsing experience and understand how visitors interact with our content. Essential cookies enable basic site functionality, while analytics cookies help us improve our educational resources.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect some website features, but won't prevent access to educational content or enrollment processes.
Changes to This Policy
Privacy practices evolve, and we may update this policy to reflect changes in our services, legal requirements, or industry standards. When significant changes occur, we'll notify affected individuals through email or website announcements.
Minor updates may be made without individual notification, but we'll always update the "last modified" date at the top of this policy. We encourage periodic review of this policy to stay informed about how we protect your privacy.
Changes typically take effect 30 days after notification, giving you time to understand updates and contact us with any concerns. Continued use of our services after changes indicates acceptance of the updated policy.
Privacy Contact Information
Questions about this privacy policy or concerns about how your information is handled should be directed to our privacy team. We're committed to addressing privacy matters promptly and thoroughly.